NH Collection Madrid Palacio de Tepa
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This hotel is wonderful. We loved it so much that we decided to spend our last night in Spain there after traveling through Seville, the Algarve, and Portugal. The staff were all very professional and helpful. The room and bathroom were large and comfortable. The shower is amazing with easy to control temperature and excellent water pressure. Loved overlooking the square, and breakfast was delicious. The location is excellent for walking and was safe. Housekeeping was 5 stars - very clean, well stocked room. Highly recommend.
Stephanie
februari 2023
1- Location 2- breakfast restaurant 3- entrance lobby with stone domes 4- room size and layout was great 5- full size windows to the street was a pleasant element 6- attention to little details such as cell phone changing sockets, multiple power outlet, full Ht mirror
Mahmoud
juli 2023
central location, breakfast, staff goes out if their way to make you feel comfortable
Alb
mars 2023
The location was very convenient. Easy walks to museums and palace. Great nearby restaurants. The room was comfortable but the shower room was so small and there were no flat surfaces other than the floor and nowhere to hang robes and clothes. The breakfast was amazingly good with excellent choices and good quality food. The breakfast staffs were superb - very helpful and always pleasant The beds were extremely comfortable!
Angela
september 2022
The hotel is clean and located in a great location Staff is friendly Breakfast is basic but in high quality You can feel it’s a 5 star hotel by the small things that the staff do to make you feel you’re an appreciated guest with their small gestures
Anonymous
september 2023
Outstanding location on Plaza del Ángels in the heart of old Madrid just a 10 minute walk to Plaza Mayor and Plaza del Sol. Parque Retiró and The Prado just a 20 minute walk away. Also, the hotel is a very easy 20 minute downhill walk to the main train station. Unlimited shopping opportunities in every direction along quaint lively avenues. Our junior suite was fairly basic with no real elegant features though the king bed was comfortable and the three sets of large windows included folding shutters to keep out the sun. A mostly quiet location with at least a dozen patio dining options less than a minute from the front entrance. While not a “luxury” hotel with over the top services the Tepa was more than adequate for the three nights we stayed.
Michael
september 2022
Reception service was excellent. My first room was on the first floor with roadworks outside which kept me awake for most of the first night when traffic went over the temporary metal plates in the road. When I complained they moved me to a different room very efficiently. Always interesting to see how an organisation deals with problems. They did very well.
Graham
april 2023
The room was lovely and clean the location was great and was right near everything and wasn't noisy at night and the staff were friendly and helpful and polite.
Rachel
maj 2022
Location is very central, busy yet safe streets, around the hotel many happenings around from music to food to attractive locations, Plaza de Mayor is a short walk away with great things to do on the way, food market on the edge of the plaza a must visit.
Tareq
augusti 2023
We spent three nights at this excellent hotel with its perfect location and outstanding, friendly, and always attentive staff. NH Collection Madrid Palacio de Tepa delivered a genuine 5-star experience – including 'turn down' preparations of our room for the night. Thanks to the entire team for making our stay exceptional and memorable. We look forward to returning!
Hasse
maj 2023
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